Export Customer Service Specialist


Have an appetite for more?

Join a leading global bakery group powered by ambitious people that are truly passionate about delivering the best in everything they do.

With business in mind and people at heart we always work together to influence our road ahead. We want you to be part of our growth journey and of a great, global family.

An exciting opportunity has arisen for an Export Customer Service Specialist  to join our Lantmännen Unibake team at our office in Budapest.

In this role, you will contribute to the development of our export business in Croatia/Serbia/Slovenia/BiH by strongly supporting the sales team in the fulfilment of their duties.

This is what you will do

  • Assist the export sales team with Customer inquiries;
  • Processing Customer orders and sample requests from order to delivery, focusing on export deliveries;
  • Maintain a high level of Customer service by addressing customer concerns and resolving issues in a timely manner;
  • Follow up and secure the inventory accuracy;
  • Collaborate with Customers and Suppliers such as forwarders;
  • Collaborate with sales team to get high level of forecast accuracy;
  • Prepare documentation for Customer listings;
  • Participate in reporting;
  • Support the company’s Sustainability journey through various activities.

This is what you need to succeed:

  • Fluency in Croatian, Hungarian and English language
  • Minimum 2-3 years of experience in logistics, supply chain management or sales support
  • Proficiency in MS Office Suite, experience with ERP or CRM systems is a plus
  • Understanding the S&OP cycle and be aware of demand planning is an advantage
  • Driving license is a plus

Your “power skills”

  • Excellent interpersonal, communication skills and ability to interact with stakeholders at all levels
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Strong problem-solving skills and the ability to think critically

What we offer to you

The opportunity to work with a company who has a great focus on its people, they are our most important ingredient. Lantmännen Unibake are part of a group who run businesses from field to fork and have a diverse workforce in many countries, where cross functional and border collaboration is encouraged.

Professional development is key, and we strongly believe that our talent will help us lead in the bakery business and to reach our objective of billions of smiling tummies.

Place of work: 1117 Budapest, Dombóvári út 27.

Sounds interesting?

We will interview ongoing so please don’t hesitate to send your application by submitting your CV.

If you have any questions about the position or recruitment process you are welcome to contact Andreea Arambasa.

All applications must be completed in English and will be treated confidentially.